Terms & Conditions

Rates

Villa rental rates are quoted in US Dollar
Check-in time is after 2:00 p.m., with checkout by 12noon on the day of departure
Late checkout is possible at extra cost, depending on availability
Rates include the cost of electricity, water, and supplies of cleaning, gardening and toiletries
Rates do not include gratuities for staff

Reservation & Payments

The Villa sleeps up to eight persons
There is a minimum stay requirement at Karang Kembar 3 of 3 nights for Low Season and High Season and 5 nights for Peak Season.
- Low Season: 16th January – 30th June (excluding Easter and Chinese New Year weeks), 16th September – 19th December
- High Season: Easter and Chinese New Year weeks, 1st – 31st July and 1st – 15th September
- Peak Season: 1st – 31st August, 20th December – 15th January
A deposit of 50% of the full rental must be received into the account stated on the invoice within five working days of the invoice date. If the deposit is not received in a timely basis, the booking may be cancelled at the owner's discretion
Final payment is required 45 days prior to arrival (60 days for Peak Season reservations) or together with the reservation form and deposit if booked less than 45 days prior to arrival (60 days for Peak Season reservations)
Payments are to be made by bank transfer and all bank charges are to be borne by the renter
Failure to receive the final payment on a timely basis may result in the reservation being cancelled at the owner's discretion
All deposits and final payments are non-refundable. A guest may request a change of date after having paid the deposit but the new dates must be in the same calendar year as the original booking. Any amendments to a reservation will be subject to availability and at the owners discretion
All incidental charges such as food and beverages, in-house spa treatments, extra car hire, etc., must be paid on check out in Indonesian Rupiah

Insurance

The Villa’s insurance expressly does not cover the personal effects of guests or ill health or injuries sustained while staying at the Villa. Guests are responsible for any insurance that they might require while staying at the Villa or while holidaying in Bali.

Responsibility

The owner is not responsible for any injury, illness, loss, damage, extra cost, or any inconvenience caused while staying at Karang Kembar 3 or while using the facilities provided, including the Beach Club and provided transportation, and will not be responsible for any cost arising from loss or damage to private belongings, vehicles, or other property brought into the Villa by guests.

Damage and Losses

On departing Karang Kembar 3, guests are expected to leave it in the condition in which they found it. The owner reserves the right to charge for any damage caused to the Villa, or any fixtures, fittings, furnishings or art, which arises during a stay that is a consequence of a guest’s actions or for any loss that is incurred as a result of such actions. The Villa owner has the right to immediately reclaim the property if guests causes extreme damage, annoyance or undertakes any activity or action that is inconsistent with the laws of the Republic of Indonesia.